1.What cookies are
Cookies are small files a website saves in your browser so it can remember things, like the fact that you're signed in. Websites can also save small settings in your browser in a similar way. This page lists both. The last column shows the name each one has in your browser, in case you want to find or delete it there.
2.Needed for Wivanta to work: always on
Wivanta can't work, or stay secure, without these, so they can't be switched off. They don't follow you around other websites.
| What it is | What it does | How long it lasts | Name in your browser |
|---|---|---|---|
| Sign-in | Keeps you signed in while you use Wivanta. | 15 minutes, renewed while you're active | wivanta_access |
| Stay signed in | Keeps you signed in between visits until you log out. | 30 days | wivanta_refresh |
| Google sign-in check | Only while you use "Continue with Google": makes sure the sign-in that comes back is really yours. | 10 minutes | wivanta_google |
| Bot protection (Cloudflare) | Helps tell real people from automated programs, to protect the site. | 30 minutes | __cf_bm |
3.Your settings: always on
These only remember your choices on your own device. Apart from live chat, which our chat provider needs to keep your conversation going, they're never sent to anyone.
| What it is | What it does | How long it lasts | Name in your browser |
|---|---|---|---|
| Your choice on counting visits | Remembers whether you said yes or no to counting visits. | Until you change it or clear your browser | wv:analytics-consent |
| Install card | Remembers that you closed the "Install Wivanta" card. | Until you clear your browser | wv:install-dismissed |
| Your workspace and business | Remembers which workspace and business you were last looking at. | Until you clear your browser | wivanta.organization, wivanta.business.… |
| Budget during set-up | Carries your budget from one set-up step to the next. | Until you close the tab | wivanta:flow-budget |
| Payment in progress | Lets the payment result page find your payment when you come back from Paystack. | Until you close the tab | wivanta:pending-payment |
| Live chat (Tawk.to) | Keeps your live chat with our team going as you move between pages. Only on paid plans, inside the app. | Up to 6 months | twk_…, TawkConnectionTime |
4.Counting visits: only if you say yes
If you press Accept on the notice, PostHog (whose servers are in the European Union) helps us see how Wivanta is used, so we can make it better, and Google Analytics shows us how people find our website. If you came from one of our Google adverts, Google Ads is told the visit happened, without advertising cookies. None of them records your name, email address, what you type or your payment details. If you press No thanks, nothing is saved.
| What it is | What it does | How long it lasts | Name in your browser |
|---|---|---|---|
| Counting visits (PostHog) | Counts visits and the steps people complete, linked to a number that identifies your account inside Wivanta. Only if you press Accept. | Up to 12 months | ph_…_posthog |
| Where visits come from (Google Analytics) | Counts visits to our website and which site, search or advert brought people here. It doesn't know your name or email address. Only if you press Accept. | Up to 14 months | _ga, _ga_… |
5.Controlling cookies
You can also block or delete cookies in your browser's settings. If you block the ones Wivanta needs to work, you won't be able to sign in.